Privacy Policy

Overview
1. Our commitment is to the protection of our users' privacy.
2. This policy is in effect when we control the personal data of our service users, determining its processing purposes and methods.
3. Using our service means you agree to the data transmission as outlined in this policy.
4. The policy covers various aspects such as the collection, usage, sharing, international transfer, retention, and deletion of your data, along with data protection measures. It also includes guidelines on reporting security flaws, policy updates, cookies, external links, and notes for parents and children. Contact information is provided for further inquiries.
General Data Use Practices
1. Your personal data, as identified in this policy, may be processed when it's crucial for legal reasons such as asserting, exercising, or defending legal claims in various settings including courts and administrative procedures. This processing is rooted in our legitimate interest to protect legal rights—ours, yours, and others'.
2. Similarly, for risk management, insurance procurement, or professional advice, we may use your data, aligning with our interest in safeguarding our business.
3. Beyond these specific scenarios, we may also process your data for legal compliance or to protect essential interests.
4. We request not to share others' personal data unless explicitly asked by us.
Data Types
We handle various types of personal data, encompassing collection, processing, retention, and transfer activities:
1. Connection Data
  1. Source: internet connection.
  2. Data pieces:
    1. IP address;
    2. Country code, detected by GeoIP.
2. Client Data — Browser
  1. Source: internet browser.
  2. Data pieces:
    1. Browser version;
    2. Browser model;
    3. Operating system and platform;
    4. Browser plug-ins;
    5. Devices (cameras and microphones) list;
    6. Timezone;
    7. Browser language.
3. Client Data — Device
  1. Source: mobile device.
  2. Data pieces:
    1. Manufacturer;
    2. Model;
    3. Operating system version;
    4. Internet connection info;
    5. Identifier (serial, IMEI or phone number);
    6. Operating system language.
4. Internal Data
  1. Source: our storage.
  2. Data pieces:
    1. Internal user ID.
5. Facebook Data
  1. Source: Facebook social network.
  2. Data pieces:
    1. ID;
    2. Gender;
    3. Birthday date;
    4. Location (country code and city);
    5. Hometown;
    6. E-mail.
6. VK Data
  1. Source: VK social network.
  2. Data pieces:
    1. ID;
    2. Gender;
    3. Birthday date;
    4. Country;
    5. City;
    6. E-mail.
7. Videochat Data
  1. Source: users.
  2. Data pieces:
    1. Video/audio stream;
    2. Gender;
    3. Search country;
    4. Chat messages;
    5. Picture.
8. Settings Data
  1. Source: users.
  2. Data pieces:
    1. Language settings;
    2. Translation settings.
9. Payment Data
  1. Source: payment systems.
  2. Data pieces:
    1. Transaction ID;
    2. Purchase token;
    3. Order ID;
    4. Product ID;
    5. Price;
    6. Order date;
    7. Payer ID;
    8. Payer E-mail;
    9. Payer name;
    10. Payer country.
10. Correspondence Data
  1. Source: users and contact forms.
  2. Data pieces:
    1. User name;
    2. User E-mail;
    3. User message;
    4. User metadata;
    5. Attached screenshots and files.
11. Usage Data
  1. Source: internet connection, browser.
  2. Data pieces:
    1. Google Analytics data (shortened IP address and website activity);
    2. Cloudflare data (IP address & traffic logs).
Data Processing Purposes
We may process data for the following purposes:
1. For displaying our website and ensuring connectivity with our application:
  1. Connection Data;
  2. Client Data — Browser.
2. To ensure our website functions correctly across various browsers and platforms:
  1. Connection Data;
  2. Client Data — Browser;
  3. Usage Data.
3. To facilitate smooth operation of our application on diverse Android versions:
  1. Connection Data;
  2. Client Data — Device;
  3. Usage Data.
4. For new user registration and existing user login:
  1. Connection Data;
  2. Internal Data;
  3. Facebook Data;
  4. VK Data.
5. To manage and fulfill user orders, including payment and fee processing:
  1. Connection Data;
  2. Payment Data.
6. To contact with our users:
  1. Connection Data;
  2. Correspondence Data.
7. To allow users to engage in video chat activities:
  1. Connection Data;
  2. Internal Data;
  3. Client Data — Browser;
  4. Client Data — Device;
  5. Facebook Data;
  6. VK Data;
  7. Videochat Data;
  8. Settings Data;
  9. Usage Data.
8. For personalizing content to suit user preferences:
  1. Connection Data;
  2. Internal Data;
  3. Facebook Data;
  4. VK Data;
  5. Client Data — Device.
9. To effectively manage and secure our system:
  1. Connection Data;
  2. Client Data — Browser;
  3. Client Data — Device.
10. Aimed at enhancing our service and the overall user experience:
  1. Connection Data;
  2. Client Data — Browser;
  3. Client Data — Device;
  4. Usage Data.
Facebook Platform Data
The data from the Facebook Platform encompasses a significant portion of user personal information. We detail below the specific objectives for utilizing this data.

The Facebook Platform Data may be used for purposes including:
1. To authenticate users and to block offending users from using the service:
  1. User ID — a component of the Public Profile is automatically provided by Facebook and unique for our service.
2. To match the Facebook and VK logins with the purpose of assigning them to the same account:
  1. E-mail — a component of the Public Profile is automatically provided by Facebook and unique for our service.
3. To provide a personalized user experience based on Platform Data:
  1. Gender;
  2. Birthday date;
  3. Location — country code and city;
  4. Hometown.
Disclosure of Your Personal Data
1. Your personal data may be shared with insurers and professional advisors as essential for securing insurance, managing risks, obtaining expert advice, or dealing with legal claims. This encompasses a range of activities including preparing for, participating in, or avoiding legal proceedings, and extends to both formal court settings and less formal administrative or negotiation processes. This measure ensures the comprehensive protection and management of legal rights and obligations.
2. Monetary transactions for our services are processed through providers like PayPa and Google. We exchange necessary Transaction Data with these entities to facilitate your payments, manage refunds, and address any related issues or inquiries. This ensures transactions are smoothly executed, reflecting our commitment to maintaining the integrity and confidentiality of your payment details while accommodating any concerns or adjustments that may arise during the payment or refund process.
3. Beyond the disclosures detailed in this section, we may also share your personal data to meet legal requirements, safeguard your critical interests or those of others, or manage legal claims. This includes sharing data for legal compliance, protecting vital interests, and supporting legal actions in various settings, ensuring a broad and responsible approach to handling personal data in alignment with legal and ethical obligations.
4. Our platform operates on a peer-to-peer basis, necessitating a direct connection between users' computers. For this interaction, it's essential to share your IP address with the computer of the user you're connecting with. While this information is necessary for the connection, it remains invisible to the user through our interface, but could be revealed by 3rd party software.
5. We utilize Google Analytics for understanding user behavior and enhancing our website. This service, provided by Google Ireland Limited, involves using cookies to analyze website usage. Data, including browser type, operating system, previous site visited, IP address, and server request time, may be transferred and stored on Google's servers. Google uses this data for website usage analysis and service improvement at our request. User consent, revocable at any time, is required for data processing via Google Analytics. Users can opt out by installing a browser plugin and can learn more about Google's data usage and consent withdrawal options through their privacy policy (https://policies.google.com/privacy).
6. Our service uses Cloudflare as a Content Delivery Network (CDN), provided by Cloudflare Inc., to deliver content efficiently using regional servers. This enhances website loading speeds and includes web optimization and security services, like threat blocking and bandwidth misuse prevention. Cloudflare collects statistical data and uses cookies for user security. The data, which includes IP addresses, browser details, and visit duration, is processed to maintain website security and optimize performance. Most collected data is deleted within 24 hours, with some anonymized data retained longer for performance improvement. More details can be found at Cloudflare's privacy policy (https://www.cloudflare.com/application/privacypolicy/).
Cross-border Transfer of Your Personal Data
1. Our service is used globally, including in the European Economic Area, and we have established data protection practices. However, users should be aware of their local privacy laws.
2. Responsibility for shared information ultimately lies with the user. Personal data shared through our service can be accessed globally via the internet, and we cannot control its use or misuse by others.
Preservation and Removal of Personal Data
1. We do not retain a complete log of your messaging activity. Outgoing and incoming messages are not stored in our system, making retrieval or restoration impossible. However, for regulatory compliance, particularly in cases of bans due to inappropriate behavior in text chats, we do maintain records of specific messages. This selective retention is crucial for maintaining the integrity and safety of our platform.
2. Regarding ban data, we preserve this information only for the necessary duration to enforce the ban effectively. Once a ban expires, the user's image associated with that ban is not retained. However, we do keep a detailed record of the ban itself for future reference and to ensure consistent enforcement of our community standards.
3. In terms of your communication data, our policy ensures complete privacy. We do not store any records of your interactions, including the details of whom you communicated with and when. This ensures your communication on our platform remains private and secure, aligning with our commitment to user confidentiality.
4. Although these are our standard practices, there may be instances where we are required to retain your personal data to comply with legal obligations or to protect vital interests—either yours or others'. In such cases, data retention will be strictly in line with legal requirements.
5. For users of our Android application, we provide the option to delete your profile via the in-app settings. This feature is designed for your convenience and control over your personal data. Once you decide to delete your profile, it becomes immediately inaccessible to the public. All associated data, including your photos, messages, and subscriber list, will be removed from our servers after a 30-day period, ensuring your digital footprint is effectively erased.
6. Additionally, you have the option to request data deletion through our dedicated form (https://chatalternative.com/account-deletion/). We handle such requests with utmost diligence and in compliance with applicable legal frameworks. Upon receiving and verifying your request, we will proceed with the deletion process as swiftly as possible, ensuring your data privacy rights are respected and upheld.
Protection of Your Personal Data
1. To ensure the safety of our users' personal data, we implement comprehensive technical and physical strategies. These measures are designed to safeguard against data loss, destruction, alteration, unauthorized access, disclosure, and other illegal processing activities.
2. We utilize cutting-edge security technologies in line with industry standards, including secure server software (SSL) for encrypting user data prior to its transmission to us. Additionally, our databases are housed in secure data centers.
3. Access to user data is strictly controlled and limited to authorized personnel only, ensuring a high level of data protection and confidentiality.
Reporting Security Flaws
1. Ensuring the security of personal data is a top priority for us. However, we recognize that vulnerabilities can occasionally arise or go unnoticed. If you identify any potential security or privacy weaknesses while using our services, we encourage you to report them. Please email us at [email protected], providing a comprehensive description of the issue. We highly value your input and will follow up with you for additional information if needed. Your vigilance helps us maintain the highest security standards and protect user privacy effectively.
Amendments
1. Our policy may undergo revisions as we continually seek to improve it, with new versions being published on our website.
2. To stay informed about any updates or modifications, we recommend visiting this page periodically. Keeping abreast of these changes is important to ensure your continued agreement and satisfaction with the terms of our policy.
Cookies
1. A cookie is a small text file containing a unique identifier, consisting of a sequence of letters and numbers. This file is created and sent by a web server to your browser and is then stored there. Whenever you request a page from that server, your browser sends this identifier back, enabling the server to recognize and track your web browsing activity.
2. There are two main types of cookies: "persistent" and "session" cookies. Persistent cookies are stored on your browser and remain active until their predetermined expiry date, unless you choose to delete them beforehand. Session cookies, in contrast, are temporary and automatically expire when you close your browser, ending your current session.
3. Generally, cookies themselves don't hold information that can directly identify an individual. However, any personal information we hold about you may become associated with the data stored in and derived from cookies. This linkage allows for a more personalized browsing experience and helps in understanding user preferences and behaviors.
4. Our use of cookies is multifaceted and includes the following objectives:
  1. Authentication: Cookies play a crucial role in recognizing you as a user. When you visit and navigate through our website, these cookies verify your identity, ensuring a secure and personalized experience.
  2. Analysis: We also utilize cookies to gather insights into how our website and services are used. This involves tracking and evaluating their performance, which helps us understand user engagement, identify trends, and make data-driven improvements to our website and services.
5. Our website's use of cookies extends to those implemented by our service providers:
  1. Service Provider Cookies: These cookies are implemented by our service providers and are stored on your computer during your visit to our website, enabling various functionalities.
  2. Google Analytics: We use Google Analytics for a detailed analysis of our website's usage. It employs cookies to collect data, which helps us generate reports on website usage. For more information, Google's privacy policy (https://www.google.com/policies/privacy/) can be found at their official website.
  3. Facebook Like Button: This widget allows sharing content on Facebook. It creates a direct link between your browser and Facebook's servers. If logged into Facebook while visiting our site, your visit can be tracked to your account. Interactions with the widget, like using the “like” button or commenting, are also stored by Facebook. Facebook's privacy policy (https://www.facebook.com/privacy/explanation) details more on data usage and privacy settings.
  4. Twitter Tweet Button: This widget is used for sharing content on Twitter. Twitter's cookies policy, detailing their usage, can be found on their website. Twitter's privacy policy (https://twitter.com/ru/privacy) provides additional information about data handling and privacy.
6. Managing cookies involves understanding how your browser handles them:
  1. Browser Settings: You can set most browsers to reject and delete cookies. However, the process for this varies depending on the browser and its version.
  2. Impact of Blocking Cookies: Completely blocking cookies can negatively affect the functionality of many websites. On our website, if you choose to block cookies, be aware that you might not be able to use all features to their full extent.
External Links
1. We incorporate links to third-party websites and products. These are selected to enhance your experience and provide additional resources.
2. While we strive to link to reputable websites, we cannot be held responsible for their content, security, or any actions taken while visiting these sites.
3. When you visit external websites, any personal information you provide is governed by their privacy policies. We are not responsible for data shared on these third-party platforms.
Guidance for Parents
1. Despite our prohibition of minors using our service, we also urge parents to monitor which internet services their children use. Parents play a crucial role in overseeing their children's online activities. Utilizing parental control tools provided by online services and software companies can be an effective way to monitor and guide children's internet use, ensuring a safe and positive online experience. This proactive approach helps in educating children about internet safety and responsible online behavior.
Guidance for Kids
1. If you have not reached the age of majority, you are prohibited from using our service. Please do not provide us with any of your personal information. Always ask for permission from your mom or dad before sending any information about yourself to anyone over the Internet.
Contact
1. If you have any questions about this policy, please contact us by email: [email protected]. Letters sent to this address and not related to the privacy policy may be ignored.